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Positions Available

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Installation and Field Service Technician with CNC Experience Date Posted: 04/08/2008
Location: Salem, MA, Massachusetts USA
Company name: Hendrick
Description:
Company:
A Machine Tool Manufacturer/distributor of panel processing equipment (Panel saws, CNC routers, point to point boring machines) seeking a team player for technical customer service support.

Job Description:
We are seeking a highly motivated individual to join our Service Technician Team. Working in a collaborative team environment, this individual will be responsible for:
• Part sales for equipment
• Installations and training of equipment (Panel Saw and CNC Routers)
• Troubleshooting service issues on machinery
• Travel to customer sites nationally for installs and service
• Provide technical support over the phone
• Provide the overall high quality service that customers have come to expect from our company.

Qualifications:
• A customer service mindset and proven customer service skills
• Strong technical aptitude, including the ability to creatively solve technical problems
• Ability to multi-task and communicate clearly with customers over the phone, possessing good written and verbal communication skills
• Proven interpersonal savvy and the ability to establish and maintain strong customer relationships
• Excellent ability to contribute to a team environment, as well as independently and learn quickly
• Attention to detail and accuracy
• Electro-mechanical aptitude a must
• CNC experience (1 + years)
• Is comfortable presenting themselves confidently and neat in appearance

At our company you’ll find:
 A customer-oriented company
 A passion for quality and versatility
 A team-structured organization centered around collaborative decision making
 A culture based on mutual respect and appreciation
 The energizing environment of a goal-oriented team

Health, dental and 401K.
Reply to: Molly Long Email: mlong@hendrickmanufacturing.com Fax: 978.744.0242
URL: www.hendrickmanufacturing.com
Salary: Salary commensurate with past job experience.


 

                                                                                                                                                                                                               
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